How to choose an IPTV service — 7 questions to ask first

There are hundreds of IPTV services targeting Canadian buyers. Here are the 7 questions that separate the legitimate operators from the ones who'll be gone in 6 months.

1. Do you offer a free trial without payment details?

If the answer is "no" or "7 days but you must pay first," walk away. Real operators give you 24-48h with full access — they're confident the service holds up.

2. Where are your servers located?

For Canadians, you want Canadian edge nodes (Toronto, Montreal, Vancouver). US-only servers add latency and hit ISP throttling more often.

3. Which Canadian feeds are included by exact name?

Test: "Do you carry TSN 1, 2, 3, 4, 5 plus Sportsnet East, West, Ontario and Pacific?" Vague answers ("yes we have TSN") mean they probably have one TSN feed at best.

4. How do you handle PPV (UFC, boxing, WWE)?

"Included free" is the answer you want. Per-event surcharges defeat the point of IPTV.

5. What's your support channel and average response time?

Best answer: WhatsApp with a real human, under 10 minute response at peak. Email tickets = death.

6. What's the refund policy?

"Refund if your device is incompatible or service is unusable in the first 48 hours." Real operators offer this; flaky ones say "no refunds, contact support."

7. Do you accept e-Transfer / PayPal / crypto?

Multiple payment options indicate an established operator. Crypto-only is a yellow flag (no recourse if it goes wrong). Cash or e-Transfer in Canada is normal for IPTV.